Help & Knowledge Base

If you’re running macOS 10.13 and continuously receive prompt to install a driver, follow these steps to correctly install the driver.

  1. Follow the driver installation prompt window in Ditto to start the installation process
  2. Click the Apple in the top-left corner of your screen and select System Preferences

  1. Select Security & Privacy

  1. At the bottom of the Security & Privacy window, you will see a message that reads “System software from following developers was blocked from loading”
  2. Click the Allow button
  3. Check both the Squirrels LLC box and the Legacy Developers: Squirrels box

  1. Click OK
  2. Reboot the computer

If you're not seeing the “System software from following developers was blocked from loading” message in the Security & Privacy window, make sure you're initiating the driver installation process within Ditto shortly before opening the Security & Privacy window.

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