Help & Knowledge Base

Ditto offers several different options that allow you to match the service to your brand. To change these settings, visit the Customization section in your account portal.

Organization-wide customizations
  • Organization Name - The name of your orgnization appears in the account portal, Ditto Receiver applications, Ditto Connect applications and the more.
  • Organization Tech Support Information - This information is displayed to a user when they click the help button on the Ditto Conenct page or in the Ditto Receiver and Connect apps.
  • Room Codes - Assign human readable codes or alphanumeric codes to new rooms.
Connect page customizations
  • Custom Domain / Connect URL - The URL used for domain name redirects to your branded Ditto connection page.
  • Logo - The logo appears on your branded Ditto connection page.
  • Background Image - The background image is used on your Ditto connection page.
  • Theme Colors - Background Color - The background color used on your Ditto connection page.
  • Theme Colors - Text Color - The text color on your Ditto connection page.
  • Custom Message - This message is displayed to users who visit your Ditto connection page.
Connect app (Mac/Windows) customizations
  • App Banner - The image appears in the Windows and macoS Ditto Connect application used by end users, such as employees and guests.
Receiver (tvOS/Windows) customizations
  • Logo - The logo appears in the Ditto Receiver applications.
  • Background Image - The background image in your Ditto Receiver applications.
  • Theme Colors - Background Color - The background color in your Ditto Receiver applications.
  • Theme Colors - Text Color - The text color in your Ditto Receiver applications.



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