Help & Knowledge Base

How do I switch or upgrade an Apple TV in a Ditto room?

Ditto is compatible with Apple TV 4K, Apple TV HD, Apple TV 3 and Apple TV 2. Switching or upgrading your Apple TV 2/3 to an Apple TV 4 is simple. 

Step 1
Log in to the Ditto Account Portal

Step 2
Navigate to the receivers menu by clicking the "Receivers" tab in the Account Portal. 

Step 3
Select your old Apple TV receiver from the "Receiver Inventory" menu by checking the box next to the receiver's name. 

Step 4
Once you've checked the box, click the "Unlink Receivers" button at the top of the menu. You'll receive a prompt asking if you're sure you want to unlink this device. Select "Unlink Devices" to complete the step.

Step 5
Set up your new Apple TV by following the steps on the "How to add a new Apple TV as a Ditto Receiver" page. During the setup process, you will have the option to add the new Apple TV to a room. Add it to the existing room that you removed the old Apple TV from. 



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