How to create a signage item for a vertical display
It is possible to create a digital signage item for Ditto with a provided signage template or through a customized media item.
We recommend using your own static images uploaded through the media function for this process as using one of the provided templates may result in a distorted image due to changing the aspect ratio of the image from landscape to portrait orientation on the Ditto Receiver screen.
Using a customized media item
Step 1: Open your signage item in Preview for Mac or Photos for Windows
Step 2: Click "Rotate" to change the orientation of the image and save the item
Step 3: Upload the item through the media function in the Item Menu
Uploading the rotated item will result in the item showing sideways in the item list and this is expected behavior when displaying an item on a vertical display.
Example of the sideways item in the item list
Using a template
Step 1: Select the template you wish to use on the vertical display
Step 2: Edit the template to provide the desired information
Step 3: Select "Popout Preview" to open a preview of the edited signage item
Step 4: Click in the middle of the Popout Preview to expand the item to a fullscreen view
Step 5: Right-click on the item in the fullscreen preview and select "Save As" to save the item to your computer
Step 6: Open the saved item in Preview or Photos and click "Rotate" to change the orientation of the image and save the item
Step 7: Upload the item through the media function in the Item Menu
Example of the sideways template item in the item list