Help & Knowledge Base

Welcome to the Ditto Setup guide!

Before you begin effortlessly screen mirroring with Ditto, there are a few things you need to know. Follow the steps in this guide to ensure you have everything you need and learn how to set up Ditto.

Step 1: Make sure you have a Ditto receiver

Screen mirroring requires a sending device and a receiving device. You already have your sending devices. Those are the devices you use every day — the ones you’ll be wirelessly displaying with Ditto. It’s absolutely critical to ensure you also have a compatible Ditto receiver.

The Ditto receiver is what you screen mirror to. It’s connected to your TV, projector or other large display.

You can use the following devices as a Ditto receiver:

  • Apple TV 4K (recommended)
  • Apple TV HD (recommended)
  • Windows device (recommended)
  • Apple TV 3
  • Apple TV 2
  • Chromecast

The (recommended) receivers run the Ditto Receiver application. The other receivers do not. There are many advantages to using the recommended receivers.

Here are a few highlights:

  • Better screen mirroring quality
  • Better security features
  • Compatibility with every major device type
  • Customization
  • Multi-device mirroring
  • Easier deployment

Make sure your receiver is plugged in and connected to your network. Move on to step 2 once you have one of these devices.



Step 2: Set up your Ditto receiver in the Ditto Account Portal

You need to set up your Ditto receiver in your Ditto Account Portal. That’s how we know the receiver exists. Follow the directions below for the Ditto receiver you are deploying.

Apple TV 4K, Apple TV HD, Windows receiver setup

Option 1: Manually deploy

Follow these directions:

Option 2: Zero-touch deploy

You can zero-touch deploy Ditto receivers across your organization if your organization uses an MDM system. Follow the directions in the Deployment section of the Ditto Account Portal.

Note:

You can skip ahead to step 5 of this guide if you chose to “auto-link receivers to rooms” during the zero-touch deployment process.

Apple TV 3, Apple TV 3, Chromecast

Follow these directions:

Move on to step 3 once you’ve added a receiver to your Ditto account.



Step 3: Create a room in your Ditto Account Portal

Now that you set up a Ditto receiver, you need to link that receiver to a room in your Account Portal. A receiver is not active until it is linked to a room. To do this, you must first create a room.

A room is exactly what it sounds like. It’s where your receiver is located. Think of a Ditto room as the home for your Ditto receiver in the Ditto Account Portal. From here, you can edit room codes, assign locations and more.

Follows these directions to set up a room:



Step 4: Link your room and receiver

Once you’ve set up a room, simply link a receiver to that room. Remember, this is what makes your receiver active. To link a room and receiver:

  • Go to the Ditto Account Portal
  • Go to the Rooms section
  • Click the "Add Receiver" button on a room
  • Select the recevier you would like to assign to that room
  • Click the "add Receiver" button

Note:

If you are not in a Ditto trial period and you do not have any available subscribed rooms, you will not be able to link rooms and receivers.

Congrats!

You now have a fully deployed, active Ditto receiver that’s ready for screen mirroring. There’s just one more step to complete your Ditto setup.



Step 5: Deploy the Ditto Connect app to your users

Now that you have a deployed receiver, you need a way for people to wirelessly display their screens on that receiver. That’s where Ditto Connect comes in. Ditto Connect is the application that allows users to share their screens to Ditto receivers.

There is a Ditto Connect app for:

  • macOS
  • Windows
  • iOS/iPadOS
  • Android
  • Chrome OS

Instruct users to download and install Ditto Connect from the Ditto download page, or use your preferred method of deployment to distribute Ditto Connect to users automatically.

Your Ditto receiver will display connection instructions by default (pictured below). Users must simply open the Ditto Connect app and enter the room code to begin wirelessly sharing.

If a guest or a member of your organization does not have Ditto Connect and needs to present wirelessly, all they have to do is follow the on-screen instructions. Visiting connect.goditto.com on their device and entering the room code will direct them to the Ditto Connect app download.

Note:

Mac and Windows users can use a temporary version of Ditto Connect by visiting connect.goditto.com and entering the room code. This may be a better option for people who don’t need or want the Ditto Connect app on their device, such as guests and people who don’t share wirelessly on a regular basis.

Troubleshooting Tip

Ditto does not require any network modifications for most organizations. However, if you are having trouble connecting to your receiver, a minor modification to your organization’s network may be required. Click here for details and other network setup tips to ensure Ditto works on your network.



Your setup is complete!

Our job here is done. Your initial setup is complete. You can now mirror your device screens with Ditto.

If you have questions, or if you have experienced any trouble during setup, contact the Ditto support team for assistance. We’re happy to help.

Next Steps
Learn how to customize your Ditto experience by adding branding, messaging, colors, images and more.



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