Help & Knowledge Base

How to disable Multifactor Authentication

Please note that these instructions below can only be performed by a Ditto account admin. Users without admin-level access are not permitted to disable multifactor authentication for their own account or another user's account. Users will need to contact an administrator of their Ditto account to disable this function.

Step 1

Select Users in the Ditto account portal.

Step 2

Select a user to disable multifactor authentication

Step 3

Uncheck the multifactor authentication box.

You will be presented with the warning about disabling this setting for the user.

Select Continue to close the warning.

Step 4

Select Save User to complete this process.


Navigating to another menu of the Ditto account portal without selecting Save User will result in changes not being saved.

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